- .Invoice Requirement for Warranty Claims:
Customers must provide the relevant invoice to claim the warranty. This document is essential to verify the purchase and warranty period.
- .Warranty Exclusion for Animal Damage:
The warranty does not cover damage caused by animals. Any such damage will not be eligible for repair or replacement under the warranty.
- .Invoice Date Validity:
The warranty is valid only for the dates mentioned on the invoice. After this period, only repair services are available, not replacements.
- .Warranty Claim Processing Time:
It may take up to 7 days to check for errors and repair the product during a warranty claim. Customers should expect this timeframe for service completion.
- .Service Charge for On-site Warranty Service:
If a service agent is sent to the customer's location for a warranty claim, a small service charge will apply, covering the cost of the visit.
- .No Refund Policy:
Once a product is sold, no refunds will be provided under any circumstances. This policy is strictly enforced.
- .Memory Card Warranty Conditions:
The warranty for memory cards is valid only if the card is listed as a separate item on the invoice. Otherwise, the warranty does not apply.
- .No Warranty for External Damage:
The warranty does not cover external damage, and customers will be charged for any repairs related to such issues.